Emirates NBD Al Satwa Branch: Location, Timings, ATM & Contact
The Emirates NBD Al Satwa Branch is on Al Badaa Street at Al Satwa Road in Dubai. It serves customers who need in-person banking, while Emirates NBD also provides ATMs, phone banking, self-service and digital options for many everyday tasks.
The official personal-banking contact number is 600 54 0000 inside the UAE and +971 600 54 0000 from abroad. Recent branch data shows normal counter hours of 8:00 AM to 3:00 PM Monday to Thursday and Saturday, with shorter Friday hours and Sunday closure. (emiratesnbd.com)
Quick Answer
The Emirates NBD Al Satwa Branch is at Emirates NBD Building, Al Badaa Street, Al Satwa Road, Dubai. Current listings agree on 8:00 AM–3:00 PM Monday to Thursday and Saturday, while Sunday is closed. Friday has shorter morning hours, but recent sources disagree on whether the branch closes at 11:30 AM or 12:30 PM, so verify a Friday visit through the official Emirates NBD branch locator. Customer care is 600 54 0000, and current branch listings indicate ATM access.
| Quick Fact | Current Information |
|---|---|
| Location | Emirates NBD Building, Al Badaa St, Al Satwa Rd, Dubai |
| UAE customer care | 600 54 0000 |
| International contact | +971 600 54 0000 |
| Monday–Thursday | 8:00 AM–3:00 PM |
| Friday | Short morning hours; verify before travelling |
| Saturday | 8:00 AM–3:00 PM |
| Sunday | Closed |
| ATM | Current listings indicate ATM access |
Where Is the Branch Located?
The branch is listed at 67HG+X8P, Emirates NBD Building, Al Badaa Street, Al Satwa Road, Al Satwa, Dubai. Fresh banking-directory data uses this address and identifies the same location as the Al Satwa branch.
If you are unfamiliar with the district, the Al Satwa neighbourhood guide gives useful context on the surrounding roads and local facilities.
The branch sits in the wider Satwa commercial area rather than inside a major shopping mall. For road orientation, the Satwa Roundabout map can help you understand the area before travelling.
When using a map app or taxi, search for the full bank name together with Al Badaa Street / Al Satwa Road rather than relying only on a nearby shop or older landmark.
Emirates NBD Al Satwa Branch Timings
Recent sources agree on most of the weekly schedule:
Monday: 8:00 AM–3:00 PM
Tuesday: 8:00 AM–3:00 PM
Wednesday: 8:00 AM–3:00 PM
Thursday: 8:00 AM–3:00 PM
Saturday: 8:00 AM–3:00 PM
Sunday: Closed.
Friday is less clear.
Masarif, which says its Al Satwa hours were verified in July 2026, lists 8:00 AM–12:30 PM. Buzdy, using Google-powered branch data, currently shows 8:00 AM–11:30 AM.
Because both are recent yet differ by one hour, anyone planning a Friday visit close to noon should check Emirates NBD’s official branch locator before leaving.
Older directory pages can show even more different schedules, including 2:00 PM or much later closing times. Those should not override fresher branch information.
Remember that branch-counter hours are not the same as ATM hours. The bank can close while nearby Emirates NBD machines remain accessible.
ATM and Cash Deposit Options
Current branch data identifies an ATM at the Al Satwa location. This can be useful for basic cash withdrawal without needing teller service.
Emirates NBD’s official branch and ATM locator lets customers search by specific facility, including:
- ATM;
- cash deposit;
- bulk cash deposit;
- cash withdrawal;
- Interactive Teller Machine;
- 24-hour access;
- accessibility.
That distinction matters because an ATM is not automatically a Cash Deposit Machine (CDM). If you need to deposit cash or a cheque, select the relevant service in the official locator rather than assuming every machine supports deposits.
Emirates NBD says its automated banking network can provide services such as cash withdrawal, balance enquiries, bill payments and several card-related tasks, with available functions depending on the machine.
A separate Emirates NBD ATM is also currently listed inside Nesto Hypermarket in Al Satwa, which gives customers another option away from normal bank-counter hours.
What Is the Contact Number?
Emirates NBD’s official personal-banking support number is:
Inside the UAE: 600 54 0000
International: +971 600 54 0000.
This is the bank’s central customer-care line, not a private desk number for the Satwa branch.
That difference is useful because older business directories can preserve outdated local numbers. Unless Emirates NBD itself publishes a current direct Satwa number, the official customer-care line is the safer contact.
Emirates NBD also provides 24-hour automated Phone Banking, and its agents are listed as available around the clock for personal banking support.
Does the Emirates NBD Al Satwa Branch Have Its Own SWIFT Code?
A search for a branch SWIFT code can easily create confusion.
Emirates NBD’s official support information explains that a SWIFT/BIC identifies the bank, while an IBAN identifies the bank and the customer’s specific account.
The bank gives this SWIFT example:
EBILAEADXXX.
For inward international transfers, Emirates NBD’s official instructions use EBILAEAD along with the beneficiary’s own account information.
No separate public SWIFT code specifically for the Satwa branch was verified from Emirates NBD’s official guidance. You should therefore not guess a different code simply because a form asks for a branch.
SWIFT vs IBAN
The difference is simple:
SWIFT/BIC: identifies Emirates NBD as the bank.
IBAN: identifies your specific bank account.
UAE IBANs begin with AE, and your own Emirates NBD IBAN can be found through your banking records or digital banking.
If someone is sending money to you from another country, use the transfer details connected to your own account. Never copy another person’s IBAN or rely on an unofficial website for your account information.
What About Ramadan Timings?
Ramadan banking hours can differ from the normal schedule.
Emirates NBD’s branch locator warns customers that branch timings can change during Ramadan, so an old Ramadan schedule should not be reused in a later year.
If you search for Emirates NBD Satwa Ramadan timings, check the official branch locator during that Ramadan rather than relying on an older article or screenshot.
The hours listed above are the regular schedule checked in September 2026 and should not be treated as guaranteed Ramadan hours.
Do You Actually Need to Visit the Branch?
Many banking tasks can now be completed without visiting a physical counter.
Emirates NBD currently promotes the ENBD X app as a way to manage banking, raise service requests and track them digitally. Its support page says customers can access 250+ services through the app.
Depending on your situation, you may be able to handle tasks such as:
- account and balance checks;
- transfers and payments;
- e-statements;
- card controls and replacement requests;
- Online/Mobile Banking problems;
- finding your IBAN;
- tracking service requests.
For example, Emirates NBD provides digital and phone routes for card replacement, while e-statements can be managed without making a routine trip to a branch.
A branch visit makes more sense if the bank specifically asks you to present documents, complete identity verification, use teller services or resolve a case that cannot be handled through ENBD X, Online Banking or phone support.
The wider area also has other services near Satwa Roundabout if your banking visit is part of several errands in Satwa.
How Do You Reach the Branch by Public Transport?
The branch is on the Al Satwa Road and Al Badaa Street side of the neighbourhood.
Al Satwa Bus Station is a useful wider-area transport point if you are approaching central Satwa by bus.
The exact route depends on where you start, so use current RTA or live map information for the final journey instead of relying on an old bus number or estimated walking time.
For taxi or car travel, use Emirates NBD Building, Al Badaa Street, Al Satwa Road as the destination.
Another Emirates NBD ATM in Satwa
If the branch has already closed and you only need basic ATM access, another Emirates NBD ATM is currently listed at Nesto Hypermarket Satwa on 12A Street.
This can be useful when teller counters are no longer open.
Do not assume the Nesto ATM supports every machine function. If you need cash deposit, cheque deposit or another specialised service, use Emirates NBD’s official locator and select the required facility before travelling.
A separate Emirates NBD ATM & CDM is also currently listed at Union Coop Al Wasl with 24-hour access, showing why checking the exact machine type can be more useful than simply searching for the nearest ATM.
What Should You Check Before Visiting?
For the Emirates NBD Al Satwa Branch, check the day’s opening hours first if you plan to visit on Friday, during Ramadan or around a UAE public holiday.
Then decide what type of service you actually need. A teller, ATM and CDM are different facilities, while some tasks may be easier through ENBD X or phone banking.
If Emirates NBD has asked you to bring documents, take the originals or identification requested for your specific case.
For security, never share your PIN, password or authentication details with anyone claiming to help with your account. Emirates NBD explicitly states that customers should not disclose their PIN, including to bank staff or Phone Banking agents.
Final Thoughts
The Emirates NBD Al Satwa Branch is on Al Badaa Street at Al Satwa Road, with current normal counter hours of 8:00 AM–3:00 PM Monday to Thursday and Saturday, shorter Friday banking and Sunday closure.
The key is to separate branch service from ATM and digital banking. Check the official locator when timing or machine type matters, use 600 54 0000 for support, and use Emirates NBD’s official EBILAEAD / EBILAEADXXX guidance together with your own IBAN for international transfers.
